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survey data was collected which showed a satisfaction score of 4.5 overall. however, different satisfaction scores were found among those living in four different time zones. in order to see if the differences between time zones are significant, which test will have to be run?

Respuesta :

In order to see if the differences between time zones are significant,  Customer Satisfaction Score test will have to be run.

A customer satisfaction score (CSAT score) is the measurement of customer satisfaction level through a one-question survey. It ask from users to rate their experience with the brand’s products or services.

Customers answer based on the scale from “extremely dissatisfied” to “extremely satisfied.” Businesses can use the score so that they can determine their satisfaction levels at the crucial touchpoints like the store visit, point of sale, product use, or the digital conversation with customer support staff.

Hence, the test which will have to run is Customer Satisfaction Score(CSAT).

To know more Customer Satisfaction Score, visit here:

https://brainly.com/question/15711852

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