The most important symbolic actions are those that top executives take to lead by example.
Symbolic actions at the project level that can contribute to a unique team subculture are called team rituals.Team rituals involve the rehearsed performance of a specific set of behaviors, scripts, and interactions; they hardwire people for success. Rituals at work have a remarkable ability to unite individuals; they give us a feeling of meaning, purpose, and values.
Designing rituals is a potent approach to create change on purpose. It involves developing tiny, symbolic actions that will support the actions that an organization values. The Design Team Ritual Canvas is a straightforward, effective tool for creating a deliberate workplace culture.
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