Respuesta :
A business utilizes "customer relationship management (CRM)" to send coupons to your email for items purchased at their store.
Customer relationship management is a tool that manages all of your company's relationships and interactions with customers and future customers.
Why CRM matters to your business?
- A CRM system assists businesses in staying connected to customers, streamlining procedures, and increasing profitability. A CRM system is a tool that aids in contact management, sales management, productivity, and other areas.
- A CRM system can provide a clear overview of customers, a simple dashboard that can tell a customer's previous history, the status of their orders, any outstanding customer service issues, and more.
- Despite the fact that CRM systems have typically been employed as sales and marketing tools, customer service teams and marketing tools, customer service teams are reaping significant benefits from their utilization.
To learn more about CRM
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