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Open-door policy is an organization's policy of making managers available to hear complaints. This policy works only to the degree that managers who hear complaints listen and are able to act.
What is a policy?
Trust management is an abstract system that processes symbolic representations of social trust in information systems and information technology, typically to support automated decision-making. Such representations, for instance in the form of cryptographic credentials, can connect the findings of trust assessment with the abstract system of trust management. Implementing information security, specifically access control regulations, is popularly known as trust management. Matt Blaze proposed the idea of trust management to help with the automatic checking of actions against security policies. This idea separates the symbolic representation of trust from the actual person by allowing actions if they show acceptable credentials, regardless of their identity.
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