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Juan, a network user, sends an email to you, the IT admin of the network, stating that his account is locked because he has lost his password. Select all appropriate steps in helping Juan resolve his situation. Check all that apply.

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OlanmaE

Appropriate steps that can help Juan resolve his situation are:

  • Make sure the password reset is authorized
  • Issue a temp password/ check
  • The user must change the password at the next login

What are the steps that can help Juan?

The IT administrator can confirm the authenticity of a password reset option. Next, a temporary password will be issued to the user and this will be changed when next he or she logs in.

All of these steps are geared at ensuring the protection of data.

Learn more about password reset here:

https://brainly.com/question/15569196

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