Respuesta :
The retailing practice of integrating customer experiences across the physical and online channels is referred to as Omni-channel retailing.
What is Omnichannel Retailing?
Omni-channel retailing describes a model in which clients are able to interact with multiple sales and media channels at once, and have their information retained by the retailer as they move between them.
For example, omni-channel retailing allows your clients to browse on a desktop, compare prices on a mobile device, then visit your brick-and-mortar location to finalize a purchase — all without having to restart their customer journey. The omni-channel retailing links together all channels, combining the showroom and the website to create a single, unified experience.
Therefore, we can conclude that the correct option is B. The retailing practice of integrating customer experiences across the physical and online channels is referred to as Omni-channel retailing.
Your question is incomplete, but most probably your full question was:
A. full-service retailing.
B. omni-channel retailing.
C. digital retailing.
D. multi-channel merchandising.
E. scrambled merchandising.
Learn more about Omni-channel on:
brainly.com/question/16255613
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