When an individual manages a group's conflicts based on equal consideration for all involved, that individual is more likely to use the collaborative approach to conflict resolution.
This approach corresponds to the search for conflict resolution based on the entire satisfaction of all parties involved in the group.
Therefore, the collaborative approach will help to manage conflicts through a perspective that involves a high degree of assertiveness and cooperation, while seeking the best solution for everyone.
Developing conflict resolution skills is essential for every leader, it is necessary to have an effective communication process, provide feedback, be aware of the group's needs and promote integration.
When well managed, conflict can be an opportunity for team development by instituting new ways of solving problems and increasing negotiation skills.
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