Your manager is thinking about hiring a consultant to help the employees in her department become a team. Before undertaking the time and expense of such a project, he asks you what drivers of organizational performance teamwork can impact. Complete the blanks in your response below.

Effective teamwork can result in ____________1___________ and __________2______________.

PART 1
a. more creativity
b. higher costs

PART 2
a. low job satisfaction
b. higher productivity