***You are a homeowner with a swimming pool in your backyard. The pool service company recently sent out an
employee named Tim who damaged your pool--the filter is no longer working. You are writing the manager of the
company, Mr. Michael Smith to state your complaint, ask for the filter to be repaired or replaced, and request
immediate attention to your concerns. The name of the company is Michael's Pool Service and their address is 2255
Main Street, Merrillville, IN 46410.