What category of the Thomas-Kilmann Conflict Mode Instrument involves giving in to the customer at the expense of the organization, even if the situation does not truly call for it?
collaboration

accommodation

compromise

competition

Respuesta :

Answer:

collaboration

Explanation:

The Thomas-Kilmann Instrument is designed to measure a person's behavior in conflict situations. “Conflict situations” are those in which the concerns of two people appear to be incompatible

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Answer:

collaboration.

Explanation:

The word collaboration is so overused and overhyped it’s becoming meaningless.  Even with the launch of intranet software, video technology, and other collaborative tools, some people still suffer from, and complain about, poor collaboration.This forced us to contemplate the true nature of collaboration and explore its many dimensions. The journey resulted in a simple, useful definition for collaboration, and arriving on an important conclusion: Collaboration is a deeply human activity, and no tool on its own can solve the problem of poor collaboration.This conclusion may seem obvious , but many people believe that “if you build it, they will come”. It took a lot of failure and organizational development theory to discover how organizational culture and managerial practices can either nurture or hinder good collaboration