Answer:
[tex]\rho=0.6667[/tex]
Step-by-step explanation:
Given that
Arrival rate ,λ = 20 per hour
Service rate ,μ = 2 min per customer
[tex]\mu=\dfrac{60}{2}\ customer/hour[/tex]
μ =3 customer per hour
The service rate ρ is given as follows
[tex]\rho=\dfrac{\lambda }{\mu}[/tex]
Now by putting the values in the above equation we get
[tex]\rho=\dfrac{20}{30}[/tex]
[tex]\rho=0.6667[/tex]
Therefore the service rate will be 0.667