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Clients and interviewers may use __________ to highlight the important issues in their statements. a. verbal underlining, topic jumps, and softer vocal tone b. verbal underlining, keeping to the same topic, and higher pitch c. verbal underlining to key words or phrases written instructions

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Answer:

d. verbal underlining, volume and emphasis on key words or phrases.

Explanation:

When emphasising importance of some points they are making using verbal underlining and volume to emphasis words or phrases is very effective.

An interjection of emphasis by increased volume makes it easier for the listener to know that this particular point is important.

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