whichbrew and whatdough are successful ventures because of your efforts to revitalize downtown. the customers who come into our stores are friendly and value this community. please let me know if i can be of any assistance to you or to the city in the future. i will contact you next week regarding the date and time of our grand opening ceremony. sincerely, teresa vaughn which refusal technique is successfully used in the opening of this message? opening cordially with praise opening with a subordinate clause opening with an offer of assistance